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Assam Power Distribution Company Limited |
| MISSION |
| Our Commitment is to make Assam Power Distribution Company (APDCL) the pride of ASSAM. According to the employees think that the following 15 KEY TASK AREAS should be undertaken to achieve Our Mission |
| • Planning in advance for procurement of sufficient quantity of power to meet demands |
| • Mobilizing sufficient resources to undertake capacity enhancement of distribution substations and lines |
| • Extension of network to make electricity available to all villages & hamlets |
| • Awareness of customers on consumption & utilization of power |
| • Replacement of Magnetic meters with Electronic meters |
| • Accurate monthly billing, 100% revenue collection & Energy audit |
| • Appointment of franchisees for incrementing service efficiency |
| • Detection of unauthorized use of power through vigilance cell |
| • Training of Employees on customer centric behavior |
| • Consumer Indexing & Modernization of Complaint booths |
| • Strong financial discipline |
| • Generating Customer confidence |
| • Master plan for HT/LT ratio |
| • Reduction of AT&C loss by phase conversion |
| • Replacement of overhead lines with underground cables |
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